Privacy Policy

Introduction

Rupram Energies Pvt. Ltd. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and mobile app or use our related digital services (collectively referred to as the “Site”).

Information We Collect

Personal Data

We may collect personal details you voluntarily provide, such as:

• Name and contact information (email, phone number, address)
• Account credentials (such as passwords)
• Payment and billing information
• Preferences and communication history

Automatically Collected Information

When you visit our Site, we automatically collect limited technical data such as IP address, browser type, time zone, and browsing patterns to help us understand user behavior and improve our services.

How We Use Your Information

We use collected information to:

• Process and manage orders and service requests
• Respond to your inquiries and provide customer support
• Send service updates, offers, and promotions
• Improve the functionality and security of our Site
• Prevent fraud and unauthorized activities
• Comply with legal and regulatory obligations

Disclosure of Your Information

We may share your data with trusted third-party partners who help us operate our business, such as:

• Payment gateways and hosting providers
• Customer support and marketing service providers
• Legal authorities, when required by law

Security of Your Information

We implement reasonable technical and administrative safeguards to protect your data. However, please note that no system is entirely secure, and we cannot guarantee absolute protection against unauthorized access.

Your Rights

Depending on your location, you may have the right to:

• Request access to your personal data
• Ask for corrections or updates to your information
• Request deletion of your personal data
• Opt out of marketing communications

To exercise these rights, please contact us using the details below.